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Message From Our President

ASI is GE Appliances’ owner-facing contact center operation with lines of business including repair scheduling, appliance home delivery, parts sales and returns, the GEA Answer Center, and problem resolution. We have two physical locations, in Tennessee and South Dakota, in addition to work from home positions in multiple other cities.

We have a vibrant culture which celebrates people. ASI provides team members with multiple paths for career advancement and enrichment. In fact, many of our employees have built decades-long careers with our company. Our leaders are passionate about creating a positive, optimistic, and supportive atmosphere so our teammates can fulfill their potential.

If you want to join a team focused on supporting and developing people, I encourage you to consider our opportunities.

What We Do

GE Appliances designs products with the customer in mind. Our focus is to support our customers’ ability to use those appliances to make life easier at home by providing support for purchase options, servicing, and product knowledge that our customers can trust. We support the use, care, and maintenance of Monogram®, Café™, GE Profile™, GE®, Haier, and Hotpoint brands. Our products include refrigerators, freezers, cooking products, dishwashers, washers, dryers, air conditioners, small appliances, water filtration systems, and water heaters.

Meet Our People

"I like working for ASI because of the culture here. They really care about their employees. The benefits package and work-life balance are very impressive. The schedule really makes my job family-friendly. "

Alison
Team Leader

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"Being employed at ASI has truly been a blessing to me. I started in Consumer Relations and have advanced to the Quality and Training department. ASI is not only a place of employment, but also a place where bonds are made. ASI has core values and as employees, we demonstrate them daily while interacting with our consumers. Customer first always, being positive & passionate, initiating & embracing change, being honest & always acting with integrity, and most of all CELEBRATING PEOPLE!!!"

Sonya
Team Leader

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"After working somewhere else for 18 years, I was a little reluctant to start over. I took the plunge and what a refreshing change. ASI is a company that cares about their employees. We have had changes and some adjustments in the 7 years I have been here, but they have all been to ensure a strong company and a healthy environment - physically and mentally. I am happy to be part of the ASI family."

Myra
Innovations Associate

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"When I joined ASI in 2016, I had no idea my life would never be the same. The leaders and my peers have been welcoming and encouraging from the very beginning. ASI’s training environment, support system, and growth opportunities are unmatched. I’ve acquired so many skills while working for ASI, and I now seek to share my knowledge and experiences with others. If you’re looking for a positive work environment with limitless opportunities, tons of support, and a company that invests in its employees, ASI is the perfect place for you!"

Melvin
Quality & Training Specialist

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"ASI has been nothing short of amazing! I began my career at ASI in 2017, and I must say that this company really exemplifies all its core values on top of investing in its employees. I had never experienced such a high level of hospitality and comradery in the workplace before joining the ASI family. It feels good to know that when growth opportunities are presented, support is never far behind. I would encourage anyone looking to advance or start their career in the customer service industry to give ASI a try!"

Sheri
Delivery Relations Specialist

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Benefits

Healthcare

Our inclusive healthcare plan doesn't break the bank

  • Medical
  • Vision
  • Prescription
  • Dental

Life Can Be Unpredictable

  • Short-term Disability
  • Long-term Disability
  • Employee, Spouse, and Child Life Insurance
  • AD&D Insurance

Rest and Relaxation

  • Vacation
  • Paid Time Off
  • Holidays

Confidential Solutions

  • Employee Assistance Program
  • Confidential Emotional Support
  • Work-life Solutions
  • Legal Guidance
  • Financial Resources
  • Online Support

Planning For Your Future

  • 401K contribution with company match
  • Professional guidance on budgets, wills, retirement planning, and debt counseling

ASI's Perks

  • GE Appliance Discounts
  • Tuition Reimbursements
  • Fitness & Weight-Loss Reimbursements
  • Reward & Recognition Program
  • Employee Discount Program

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